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Findmi
In today’s flexible work environment, efficient space management has become crucial. Employees often struggle to find available hot desks or meeting rooms. This app aims to streamline the booking process for hot desks, meetings, and team collaborations, enhancing workplace efficiency and employee satisfaction.
Role
UI/UX designer
Date
Dec 2023
Project
In-house project
My Duties
1. Marketing Research - For different booking system
2. Site Map - Organize the functions
3. UI/UX Design - Design the low and high-fidelity wireframe
4. Prototype and Animation
Design Process
Research
Market Research
Competitive Analysis
Mood board
Ideation
User Story
User Journey
Design
Sitemap
Component
Wireframe Design
Develop
Responsive Issues
Define the problems
Research Method
4 Interviewees
Secondary Research
Before designing the app, I did secondary research and interviewed the workers working in the Hot desk office. It helps us understand the user needs, journey, and pain points of the seating management app to ensure the design meets the user’s preferences and needs.
Here are some key interview questions that maybe help us to clarify the issues and problems.
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Have you encountered some difficulties when you work in a hot desk office?
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Could you describe the process of finding a seat in the office?
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How often do you have to sit near with your colleagues for discussion?
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What functions are essential for an app of hot desk office?
Takeaway
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User always found that their preferred seats always being occupied
It challenging to collaborate effectively with my team if they are scattered across the office
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To know about the real-time availability of the seats and meeting room
Simple Dashboard
We design a simple and clear dashboard to view the availability of seats and meeting rooms. Users can view the remaining seats on each floor and their colleagues nearby.
To discover user's behaviour
User Journey
The User Journey Map is used to better understand the crucial experience, challenges, mindset, and overall journey that users may encounter while searching for a seat and to list the opportunities. For example, in the "awareness" stage, we found that might need a function to reserve a seat as they found it is annoying to find a decent seat for them.
To provide a good working environment,
Turn insight into solutions
In order to redesign,
Book and Reserve
Based on the research, we designed the app to have two ways to get the seats. Reserve a seat that day or scan the QR code on the table. Users can reserve a seat during commuting time while preventing occupying a specific seat continuously. It allows the users to get their preferred seat easier.
Work as a team
Specific users like a manager are able to book for their team by the team booking function. This function aims to solve the pain point of scattering colleagues without booking the meeting room.
To understand user's needs
Personas
With the personas, we can build features that suit customers' needs. allows us to build features that align with our customers' needs. Understanding users' goals and pain points plays a crucial role in guiding product development, ensuring that we deliver solutions that truly resonate with our target audience.
